Job Details

Manager of IT Business Applications - Position ID : EB-6777027051

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Open Date 8/24/2013
Job Type Permanent
Job Function Information Technology
Career Level Standard Management (Manager/Supervisor of Staff)
Salary Grade 85000 - 95000 United States Dollar
Location Peterson Resource Group
Job Description

Title: IT Business Applications Manager
Location: Cleveland, OH
Size of team:  3

Job Summary:

Oversee a team of three individuals that provide on boarding support of physicians to the Hospital environment, application support for a variety of physician based applications such as the Athena Health Practice Management System, Athena Health Clinicals EMR, Precision BI and other misc systems

This position is responsible for the management of critical business systems applications. This position requires an extensive understanding of business applications that support the enterprise business departments and/or departmental applications. Is responsible for creating relationships and working with senior customer constituencies in the following departments: Finance and Payroll; Accounting; Human Resources; Supply Chain; Quality Center; the Central Business Office; Patient Access; Nutrition and Environmental Services; the Extended Care Campus; Homecare; Compcare; Legal; Compliance and Risk Management.

Areas of management focus include: Skilled with managing customers and building relationships at the Director, Vice President, Senior Vice President, and Senior Executive level. Expertise in the areas utilizing Administrative applications; grasps complex business processes quickly and sees the big picture. Expertise in partnering with customer departments and IT&S team members; translates business requirements into viable solutions.

Leads strategic planning sessions with Senior Leadership. Acts on and executes Exec On Call responsibilities for major system outages, disaster management and change control. Partners with the Project Management Office to support all phases of project implementation and has expertise in Project Management. Leads accepted change management principles effectively. Directly oversees staff members, and is responsible for ensuring their work output is satisfactory and their concerns are resolved.

Is responsible for all hiring and related personnel decisions, completing routine performance review evaluations, training, scheduling, and the like. Supports direct reports in personal development and identifying opportunities for advancement.


Office Peterson Resource Group
Travel No Travel
Education Bachelor's Degree
Job RequirementsRequired:

·         At least a Bachelor’s Degree

·         At least 7+ years experience in a Healthcare IT environment with a focus on business applications required.

·         At least 3+ years previous management experience required. Prior project management experience in healthcare desirable.

·         Notable client service, communication, presentation and relationship building skills required.

·         Ability to function independently and as a team player in a fast-paced environment required.

·         Knowledgeable of ITIL standards desirable. Change Management experience essential.

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